Last updated: April 2026. We’ve written this to be clear and readable — not just legal boilerplate.
Helpz (“Helpz”, “we”, “us”, “our”) is a personal coaching and productivity platform designed for adults with ADHD. Our registered business address and contact details are available at support@helpz.com.
This Privacy Policy explains how we collect, use and protect your personal information when you use our website and app.
We do not use your coaching conversations to train AI models. We do not sell or share your data with third parties for marketing purposes.
Helpz uses AI technology to power coaching conversations. When you send a message, it is processed by a third-party AI provider to generate a coaching response.
Conversations are used solely to generate coaching responses. They are not used to train AI models, and are not shared with third parties beyond what is necessary to provide the service.
We share your information only with trusted third-party service providers who help us operate the platform. These providers handle functions including:
All providers are contractually required to handle your data securely and in accordance with applicable privacy laws. We do not sell your data to any third party.
We retain your account data for as long as your account is active. If you cancel your subscription, your account data (points, badges, progress) is retained so you can return at any time.
If you request account deletion, we will delete your personal data within 30 days, except where we are required by law to retain certain records.
Depending on your location, you may have the right to:
To exercise any of these rights, email us at privacy@helpz.com. We will respond within 30 days.
We use essential cookies to keep you logged in and remember your preferences. We do not use advertising or tracking cookies. You can disable cookies in your browser settings but this may affect app functionality.
We may update this policy from time to time. We will notify you of significant changes by email or in-app notification. Continued use of Helpz after changes are posted constitutes acceptance of the updated policy.
For privacy-related questions or requests: privacy@helpz.com
For general support: support@helpz.com
Helpz is a personal AI coaching and productivity tool designed to support adults with ADHD. It is operated by Helpz (“we”, “us”, “our”).
You must be at least 18 years old to use Helpz. By creating an account you confirm that you meet this requirement. We reserve the right to terminate accounts that we believe belong to users under 18.
New accounts receive a 7-day free trial with full access to Helpz features. No credit card is required to start. At the end of the trial period, continued access requires a paid subscription.
All paid subscriptions automatically renew at the end of each billing period until cancelled. You can cancel anytime — no questions asked, no cancellation fee.
To cancel your subscription: open the app › tap your profile icon › Billing & plan › scroll to the bottom › Cancel subscription. Cancellation takes effect at the end of the current billing period — you retain full access until then. You will not be charged again after cancellation takes effect.
Need help cancelling? Email us at support@helpz.com and we’ll sort it within 24 hours.
Helpz does not provide prorated or partial refunds prior to the renewal period.
You agree not to use Helpz to:
We reserve the right to suspend or terminate accounts that violate these terms.
All content, design, code and materials on Helpz are owned by us or our licensors. You may not copy, reproduce or distribute any part of the service without our written permission.
Content you create within the app (your messages, goals, wins) remains yours. By using the service you grant us a limited license to process this content to provide the coaching service.
Coaching responses are generated by AI and are for general productivity and wellbeing support only. They do not constitute medical, psychological, legal or financial advice.
We aim to maintain high availability but do not guarantee uninterrupted access to the service. We may perform maintenance, updates or experience outages from time to time. We will notify users of planned downtime where possible.
To the maximum extent permitted by law, Helpz is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental or consequential damages arising from your use of the service.
Our total liability to you for any claim arising from your use of Helpz shall not exceed the amount you paid us in the 12 months preceding the claim.
You may close your account at any time. We may suspend or terminate your account if you violate these terms or if we discontinue the service, with reasonable notice where possible.
Upon account deletion, your personal data will be removed within 30 days in accordance with our Privacy Policy.
We may update these terms from time to time. We will notify you of significant changes by email. Continued use of the service after changes take effect constitutes acceptance of the updated terms.
These terms are governed by applicable law. Any disputes will be resolved through good-faith negotiation in the first instance, followed by binding arbitration if necessary.
Questions about these terms: privacy@helpz.com
General support: support@helpz.com